State Farm® Insurance Agent Hilda Ortega

"Massiel was great in helping me get coverage for my cars and home. The rates were better without compromising actual coverage. They take their time and go over the details as well. Thank you!"

"Gracias Nicole y Massiel por el buen servicio. Muy amables"

"I walked in the office looking for life insurance and health insurance for my future needs I was assisted by Massiel. She was beyond helpful I was very satisfied I recommend coming to get your insurance needs in this office a very friendly and welcoming environment."

"This was beyond satisfying!! Massiel Bravo helped me pick out life insurance and was helpful in explaining everything to me, I definitely recommend her !!!"

"Me gusto mucho su trabajo, eficacia amabilidad y lo mejor de todo que me hizo ahorrar dinero mucha s gracias Vicky."

"El staff de la oficina es de lo mejor !! Son muy eficientes y siempre tienen la solución a nuestros problemas !!"

"Easy to work with, explains everything."

"Massiel Carino Bravo; is Amazing state farm representative, she is awesome , she was so great by giving me all the information to get my life insurance , very expert and Professional I did sing immediately. Thank you so much Massiel."

"I have trying to contact Hilda Ortega for over a year and no one gets back to you. They play phone and email tag. I finally got in touch with Massiel Carino Bravo at her office, I asked for quotes, she email a few days later, I responded the same day and now she is claiming she never got that email. I just forwarded again. I am on the phone with her right now and she keeps LYING. I can't take the gaslighting AND LYING. I have asked to be transferred to another agent/ office. I never asked to be put with Hilda in the first place. State Farm assigned her randomly after the first agent. I don't believe all these 5 star reviews. ETA: Nicole Peguero is ANOTHER LIAR ON this team. TEAM LIES. Disgraceful. I will be reporting this to State Farm."

"Thank you Massiel for helping me with my life insurance! And auto insurance! I would be lost without your thorough explanation! I will be recommending you to everyone I know!"

"I’ve had an amazing experience with State Farm, thanks to the exceptional customer service provided by Massiel. From the moment I reached out, Massiel was friendly, patient, and genuinely helpful. She took the time to answer all my questions, explain my coverage options in detail, and made sure I felt confident and informed every step of the way. It’s rare these days to find someone who goes above and beyond to make sure you’re taken care of, but Massiel does exactly that. She was quick to respond, followed up without me having to ask, and made the entire process smooth and stress-free. I truly appreciate her dedication and professionalism — she’s a big reason I feel so good about choosing State Farm for my insurance needs. Thank you, Massiel, for making great customer service feel effortless!"

"I had the pleasure of working with Lalo. I am planning a cross country move and there is so much on my to do list. It can get stressful but having people as knowledgeable and caring as Lalo, makes things much smoother. He really helped me with my renters insurance. Thank you, Lalo! Ask to work with him everyone!"

"Gracias Nicole por la experiencia."

"aca buena a lluda me voy satisfecho gracias"

"State Farm was the only insurance that didn't give me any issues when I was trying to find home owners insurance they gave me a reasonable quote in the spot and have been taking care of my needs ever since."

"Excelente servicio, muy profesionales a la hora de asistir al cliente. Muy satisfecha!"

"En este lugar los asosiados son muy amables, siempre con la mejor actitud, dispuestos a resolver todas las preguntas con la mejor atención, hoy fui atendida por Massiel una chica muy atenta."

"I recently visited Hilda Ortega agency and was blown away by the level of customer service. The staff was incredibly attentive and made sure all my insurance needs were met."

"Best in the business. Great and very courteous. Call Nicole if you need help always! 😊"

"Nicole & Lalo have been a pleasure to work with in the 4 years I've been w/ State-farm. Highly recommend this office!"

"I have have a great experience been assisted by ms. massiel fast way to understand my situation also to give me great tips to save on car insurance"

"Muy buena atención me ayudó a solucionar mi problema."

"Vicky García excelente agente muy buen servicio de parte de ellas y muy amable con las gente y muy buena atención"

"Nicole is she best!! She helped me receive ALL the discounts I can get in my premium!!"

"They are always professional in helping you solve a problem"