State Farm® Insurance Agent Hilda Ortega
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tico Celianis
December 26, 2025
"After shopping around for new car insurance I found that state-farm was the best option that fit ideally for my situation. The policy and coverage associated with my purchase made me feel protected incase of any emergency, which I feel would put any one at ease in any high stress situation. God forbid something were to happen, I can at least rest with the idea that everything will be alright. What really sold me was the care and strong customer service I received from their representative, Lalo Carino. He went above and beyond explaining to me any questions I had in regards and never made me feel rushed or doubtful about anything. He was extremely patient and understanding that I wasn't very knowledgeable about insurance and helped me step by step, start to finish with the whole process. I highly recommend requesting him as he provided a lot of information, showed excellent customer service, and made it an all around great experience."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Kathy Jones
November 24, 2025
"TERRIBLE"
"Thank you for taking the time to leave us a review. We apologize for any frustration or inconvenience you’ve experienced on your insurance journey. Your feedback is important to us, and we would appreciate the chance to work with you to resolve the issue. Please contact us at your earliest convenience."
Cesar Can
November 17, 2025
"Gracias vicky por ayudarme mucho porque solamente tu la persona me estas ayudando bastante"
"Me alegra que Vicky lo puedo ayudar con sus seguros!"
Bull Rutherford
November 17, 2025
"Thank u nicole"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Heidy Caraballo
November 6, 2025
"States fam tiene muy buen servicio"
"¡Gracias por su reseña de 5 estrellas! ¡Mi equipo de State Farm y yo estamos encantados de ser sus buenos vecinos!"
Anthony Fragnito
November 3, 2025
"I just want to Nicole os fantastic!!.. answer's any questions l may have ans always so pleasant and always such great service!!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
ricardo palacios
October 18, 2025
"Estuve en la oficina hoy, para actualizar mis datos personales y recibi una excelente y oportuna asesoria por parte de los agentes de esta oficina, por lo cual puedo decir que fue una experiencia sumamente satisfactoria . Nombre de la agente que me asistió Massiel Carino-Bravo."
"¡Agradecemos sus comentarios! Nos complace ayudarle con sus necesidades de seguro. Si podemos ayudarle en algo más, ¡no dude en decírnoslo!"
Julie Crane
October 2, 2025
"I had amazing service by Nicole when I called Hilda Ortega ‘s off ice in Bronxville. Truly outstanding!"
Nicholas Lindsay
September 5, 2025
"Thank you Nicole for your very good service. You're a very good person and I'm completely satisfied. I will recommend to all families and friends"
Joseline Villamil
September 2, 2025
"Hilda Ortega was very helpful with the process of getting my car insured at an amazing price. She was very patient and professional when providing details to understand and acknowledging the breakdowns of insurance. I recommend her to anyone who wants to insure their vehicles or all the above when it comes to insurance. She goes above and beyond for her clients. Thank you for your service!! :)"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help with all your insurance needs!"
Mir K
July 31, 2025
"Massiel was great in helping me get coverage for my cars and home. The rates were better without compromising actual coverage. They take their time and go over the details as well. Thank you!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Alexaa
July 20, 2025
"I walked in the office looking for life insurance and health insurance for my future needs I was assisted by Massiel. She was beyond helpful I was very satisfied I recommend coming to get your insurance needs in this office a very friendly and welcoming environment."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Arianny Santiago
July 20, 2025
"This was beyond satisfying!! Massiel Bravo helped me pick out life insurance and was helpful in explaining everything to me, I definitely recommend her !!!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your life insurance needs. If there is anything else we can do to help, please let us know!"
alberto Gomez
July 17, 2025
"Me gusto mucho su trabajo, eficacia amabilidad y lo mejor de todo que me hizo ahorrar dinero mucha s gracias Vicky."
"Muchas gracias Senor Gomez! "
Liliana Verdezoto
July 16, 2025
"El staff de la oficina es de lo mejor !! Son muy eficientes y siempre tienen la solución a nuestros problemas !!"
Dario
July 7, 2025
"Easy to work with, explains everything."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Miguel A. Bautista Perez (Realtor)
July 7, 2025
"Massiel Carino Bravo; is Amazing state farm representative, she is awesome , she was so great by giving me all the information to get my life insurance , very expert and Professional I did sing immediately. Thank you so much Massiel."
"We’re thankful for your feedback! It’s our pleasure to assist you with your life insurance needs. If there is anything else we can do to help, please let us know! "
Caroline Motus
July 1, 2025
"I had the pleasure of working with Lalo. I am planning a cross country move and there is so much on my to do list. It can get stressful but having people as knowledgeable and caring as Lalo, makes things much smoother. He really helped me with my renters insurance. Thank you, Lalo! Ask to work with him everyone!"
"Caroline we're honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Hilda O."
Rolando Pinillos
June 26, 2025
"Gracias Nicole por la experiencia."
"¡Agradecemos sus comentarios! Nos complace ayudarle con sus necesidades de seguros. Si necesita ayuda con algo más, ¡háganoslo saber!"
Paulino Martinez
June 25, 2025
"aca buena a lluda me voy satisfecho gracias"
"Gracias por su reseña a nuestra oficina de State Farm. Nos complace saber que tuvo una experiencia positiva con nosotros; su satisfacción es nuestra prioridad. Esperamos seguir atendiendo sus necesidades de seguros. "
Denise Laughton
June 25, 2025
"State Farm was the only insurance that didn't give me any issues when I was trying to find home owners insurance they gave me a reasonable quote in the spot and have been taking care of my needs ever since."
"Thank you for taking the time to share your thoughts! We’re happy you know that we were able help with your homeowner's insurance. If you ever have any questions or need assistance, we’re here to help!"
laurie t
June 15, 2025
"En este lugar los asosiados son muy amables, siempre con la mejor actitud, dispuestos a resolver todas las preguntas con la mejor atención, hoy fui atendida por Massiel una chica muy atenta."
"¡Gracias por tomarse el tiempo para compartir su opinión! Nos da alegra saber que está satisfecha con el servicio en nuestra oficina de State Farm. Si tiene alguna pregunta o necesita ayuda, ¡estamos aquí para ayudarle!"
Ruby Castelan
June 13, 2025
"I recently visited Hilda Ortega agency and was blown away by the level of customer service. The staff was incredibly attentive and made sure all my insurance needs were met."
"Thank you Ruby for sharing your experience with us. Hope to continue helping your insurance needs "
m placido
April 24, 2025
"I have have a great experience been assisted by ms. massiel fast way to understand my situation also to give me great tips to save on car insurance"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Marco Landi
April 11, 2025
"Muy buena atención me ayudó a solucionar mi problema."
"¡Agradecemos sus comentarios! Nos complace ayudarle con sus necesidades de seguros. Si necesita ayuda con algo más, ¡háganoslo saber!"